Terms & Conditions

Last Updated: 18-Feb-2025

Welcome to Riwazah.com! By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

Riwazah.com is an online platform that sells designer clothing and fast fashion for Gen Z.
These terms apply to all visitors, users, and customers of Riwazah.com.

2. Use of the Website

You must be at least 18 years old or have parental consent to use this website.
You agree not to use our website for any illegal or unauthorized purpose.
We reserve the right to modify or discontinue any part of our services without prior notice.

3. Product Information & Pricing

We strive to provide accurate product descriptions, images, and pricing. However, errors may occur.
Prices are subject to change without notice.
Discounts and promotions are available for a limited time and may have specific terms.

4. Orders & Payments

By placing an order, you confirm that you are authorized to use the payment method provided.
We reserve the right to cancel or refuse any order at our discretion.
Payments are securely processed through third-party payment gateways.

5. Shipping & Delivery

Shipping times and costs vary based on location.
We are not responsible for delays caused by external factors such as customs, natural causes (rains, floods etc) or courier issues.

6. Returns & Refunds

We accept returns/exchanges within 2 days of delivery, subject to our return policy.
Items must be unused, in original packaging, and request for return must include video proof along with reason for return.
Refunds will be processed through the original payment method within 7 days of product received in our warehouse.

7. Intellectual Property

All content on Riwazah.com, including logos, images, and designs, is our property and protected by copyright laws.
You may not use, reproduce, or distribute our content without prior written permission.

8. User Accounts & Security

You are responsible for maintaining the confidentiality of your account details.
We are not liable for unauthorized access to your account.

9. Privacy Policy

Your personal information is collected and used in accordance with our Privacy Policy.

10. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website.
Our liability is limited to the amount you paid for the product in question.

11. Changes to Terms & Conditions

We may update these Terms & Conditions at any time. Continued use of the site after changes means you accept the revised terms.

12. Contact Us

If you have any questions about these Terms & Conditions, you can contact us at:
📧 Email: riwazahclothingstore@gmail.com